Ensuring Trust and Security

Authoritative list of email addresses to avoid phishing attempts

In today’s digital age, online security has never been more critical. One of the most common threats we face is phishing, fraudulent attempts to steal sensitive information by pretending to be a trustworthy source. These phishing scams often involve fake emails designed to trick you into revealing personal information, such as passwords or credit card details.

To safeguard against these risks, we’re taking proactive steps to ensure that you can trust the emails we send. In this insight, we’ll provide an authoritative list of email addresses used for official communication, helping you stay secure and confident in your interactions with us.

What is Phishing, and Why is it Dangerous?

Phishing is a form of cyber attack where criminals impersonate legitimate entities to trick you into revealing confidential information. These scams usually come in the form of emails that look like they’re from a trusted company, often urging you to click on a link or provide sensitive details.

Phishing attacks can lead to severe consequences, including financial losses, data breaches, and compromised accounts. In recent years, these attacks have grown increasingly sophisticated, making it harder for users to distinguish between genuine and fraudulent emails.

Why We Are Taking Action

At purely.website, we are fully committed to maintaining your trust and ensuring the security of your information. We understand how important it is for you to feel safe when receiving communications from us, which is why we’re providing this authoritative list of email addresses that we use.

Phishing attempts not only pose a direct risk to your personal information, but they can also damage our relationship with you by exploiting our brand. By clearly defining which email addresses are legitimate, we aim to prevent scammers from misusing our identity to harm you.

Official Email Addresses We Use

To help you avoid phishing attempts, below is the complete and up-to-date list of email addresses that we use for various types of communications:

Legacy Hosting Platform

Purely Hosting Platform

Domain Name Partners

Other Pipe Ten Services

Please note that all official communications will come from the above email addresses, or from subdomains associated with our website. We will never ask for sensitive information like your username, password or banking details via email. If you receive an email claiming to be from us, but it’s not from one of these addresses, it is highly likely to be fraudulent. Always verify the email address before responding or taking any action.
For our domain name partners we have guides providing more information on the context and content of the emails here,

• Nominet data quality emails.
• ICAN ispapi verification emails.

How to Identify a Phishing Email

While our official email addresses should help you identify trusted communications, phishing attempts can still happen. Here are some key tips for recognising a phishing email: Check for slight variations in the sender’s address. Scammers often create email addresses that closely resemble official ones, such as support@companynane.com (with a minor spelling error).

Look for suspicious links or attachments. If you receive an email that asks you to click a link or download an attachment unexpectedly, be cautious. Hover over the link to see if it directs you to a legitimate website. Be wary of urgent or unexpected requests. Phishing emails often create a sense of urgency, pushing you to act quickly without thinking.

If an email demands immediate action or claims that something terrible will happen if you don’t respond, it may be a scam. Watch out for poor grammar and spelling mistakes. While phishing emails have become more sophisticated, they often contain minor errors that wouldn’t appear in professional communication.

What to Do If You Suspect a Phishing Email

If you think you’ve received a phishing email, here’s what you should do:

• Do not click on any links or download any attachments.
• Delete the email after reporting it, to ensure it doesn’t cause any further harm.
• Consider enabling multi-factor authentication (MFA) on your accounts for an added layer of security. MFA makes it much harder for attackers to gain access, even if they do obtain your password.

Our Commitment to Your Security

We are constantly working to improve our security practices to protect both your information and our communications. This includes implementing industry-standard authentication methods such as:

• SPF (Sender Policy Framework): Ensures emails are sent only from approved servers.
• DKIM (DomainKeys Identified Mail): Validates that the email content hasn’t been tampered with during transmission.

These measures help to ensure that any emails you receive from us are authentic and secure.

Conclusion

By sharing this list of authoritative email addresses, we aim to empower you with the knowledge to confidently identify genuine communications from us and avoid falling victim to phishing scams.

Always be cautious when receiving unsolicited emails, and if you ever have doubts, don’t hesitate to report them. We are dedicated to providing secure, trustworthy communication, and we thank you for your vigilance in helping us maintain a safe digital environment.

Author: Jamie Moynahan Jamie is the Support Manager at Pipe Ten, being an integral part of the team for well over 10 years. Jamie is a seasoned expert with the intricacies in the fast changing world of website applications, hosting and domain name registration. This broad knowledge is instrumental to the entire customer support experience which purely.website members have come to rely on. Jamie has written and published hundreds of articles about hosting and managing website applications and domain name registration management processes.