This guide is for cancelling addon services or product. If you need to cancel a domain name you simply need to disable auto renew.
To cancel a product or service, please follow the below guide,
- Login to your Purely.Website account.
- Using the top menu, click Services.
- Click on the service you wish to cancel.
- Using the left side menu, click Request Cancellation.
- Enter your reason for the cancellation.
- Choose if you wish to cancel the service immediately or at the end of the billing period.
- Click Request Cancellation.
SSL products will be cancelled when the SSL certificate expires, unless we are expressly told otherwise in the reason for cancellation.