Support knowledgebase for purely.website services

Search for:

 

How to contact support

Transferring a Domain Name

Nameservers & DNS

Hosting Domains/Applications

Moving your website

Enable/Disable Domain Name Auto Renew

Cancellation

• Accounts

  • Billing FAQs
  • Enabling/Disabling 2 Factor Authentication
  • How do I update my payment details?
  • How do I update the contact details on my account?
  • How to see emails sent to you from purely.website
  • Sub contact accounts
  • Adding new users
  • How to cancel a product or service
  • Terms & Conditions
  • Service Notices/Status
  View Details

• Domain Names

  • Configuring your domains
  • Understanding Domains
  • Transfers
  • TLDs
  • Nominet Data Quality Policy
  • Understanding the ICANN Verification Process
  • ICANN Verification – Is this real or fake?
  • Why have my domain names not automatically renewed?
  • Can I cancel the order of my domain name?
  • EPP Status Codes
  View Details

• Hosting

  • Accessing the control panel
  • Accessing billing / support
  • Service Notices/Status
  • Moving to purely.website
  • General
  • PHP
  • Email
  • DNS
  • SSL
  • Database
  View Details

• DNS

  • Premade DNS record sets
  • Create DNS Zone
  • How to apply the URL Forward Record set.
  • Adding A Records to your DNS
  • Adding AAAA Records
  • Adding CNAME Records
  • Adding MX Records
  • Adding NS Records
  • Adding SPF Records
  • Adding SRV Records
  View Details

• Additional Services

  • Ox App Suite
  • Marketgoo SEO
  • SpamExperts Email Security
  • Web Hosting
  View Details

• Policies

  • Terms of Service
  • Domain Registration Agreement
  View Details