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How to clean up your account

You may receive an email from us with one of the two titles, Important Notice: Your Disk Quota is Approaching its Limit or Important Notice: Your Mailbox Quota is Approaching its Limit. In this guide we are going to go through the different ways to deal with clearing down both your disk quota and mailbox quotas.

How to view your overall quota

  1. Login to your cp.purely.website account.
  2. Using the left menu, click Websites, then click on the website you wish to clean up the disk quota on.
  3. On this page under the Package usage heading you will see your disk space, if you hover over the blue bar it will show you a breakdown of the usage per website.

Note: Your overall disk quota is the combination of all your email/mailbox usage, files on disk and any MySQL database you use. 

Disk quota

Removing any larger/older/backup files.

  1. Using the top menu, click Files, this will load the web based File Manager.
  2. Using the list icon under the Upload button, will show more information and allow you to sort the files by size and their last modified date.
  3. When you first login to the file manager you will taken to outside of the root directory where you log files are. Check here for any large .log files, these are also removed if/when you change the PHP version or restart the PHP container.
  4. Your website files will be within the public_html folder (unless you’ve set a custom path). If you make use of any WordPress back up plugins these would generally be in their own folder within the /wp-content/uploads directory.

Email quota

The best way to identify larger older/emails is via webmail.

  1. Login to your cp.purely.website account.
  2. Using the left menu, click Websites, then click on the website you wish to clean up the disk quota on.
  3. Click emails, then click Webmail. Login to webmail using your full email address and password.
  4. When logged in to webmail you can click the options button, then set the
  5. This will sort all your email largest to smallest, you can then delete any you no longer require.

MySQL Quota

Managing MySQL quota typically involves handling data directly through the application associated with the database, such as WordPress. Consider deleting outdated pages, posts, or comments to free up space.

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