Your web hosting account is set to renew automatically unless you have placed a cancellation notice. Below is an outline of the process, important timelines, and the communications you should expect.
Renewal Timeline
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14 Days Before Renewal – An Invoice Email will be generated and sent to your registered email address. This invoice will also be available in your control panel under Billing.
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7 Days Before Renewal – Payment will be automatically taken from your saved payment method.
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After Renewal – A Payment Confirmation Email will be sent once payment has been successfully processed. Your hosting service term will be extended accordingly.
Communications You Will Receive
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Invoice Email – Sent 14 days before renewal and available in your control panel.
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Payment Confirmation Email – Sent after successful renewal payment.
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Failed Payment Notification (if applicable) – Sent if your payment fails, with instructions to update your payment method.
