Hosting

• Accounts
  • Billing FAQs
  • Enabling/Disabling 2 Factor Authentication
  • How do I update my payment details?
  • How do I update the contact details on my account?
  • How to see emails sent to you from purely.website
  • Sub contact accounts
  • Adding new users
  • How to cancel a product or service
  • Terms & Conditions
  • Service Notices/Status
  • How do I upgrade/downgrade my account?
  • How to raise a support ticket
  • How do hosting package renewals work?
  • Having problems logging in?
  • Changing your account password
  • Logos and Media
• Domain Names
  • Configuring your domains
    • Nameservers
    • How do I enable/disable auto-renewal on my domains?
    • How do I renew my domain name?
    • How do I update my domain name contact/registration details?
    • How do automatic domain renewals work?
    • How to setup forward URL
    • Locking/Unlocking your domain
    • What is a nameserver?
    • Custom/private Nameservers
  • Transfers
    • How to perform Bulk Transfers
    • Locking/Unlocking your domain
    • Transferring a Domain Name to purely.website
    • Transferring your domains to another purely.website account
    • What does my domain transfer status mean?
    • Which domain names can I transfer to purely.website?
    • Why was my domain name transfer cancelled?
    • Transferring a domain name away from purely.website
    • Free Registrant Transfers of ownership for UK domain names
  • Understanding Domains
    • Domain Status
    • How do I register a domain name?
    • How do I renew my domain name?
    • How to choose your domain name
    • Registrant and company names for .uk domain names
    • What are IPS tags and how are they used?
    • What are domain name extensions?
    • What happens when a domain name expires?
    • What is a domain name and how can I buy one?
    • What is a nameserver?
    • Nominet Domain Watch
    • Why are my registration details important?
  • TLDs
    • .app Domain Registration
    • .art Domain Registration
    • .band Domain Registration
    • .bar Domain Registration
    • .bid Domain Registration
    • .biz Domain Registration
    • .blog Domain Registration
    • .cool Domain Registration
    • .info Domain Registration
    • .us Domain Registration
    • How much does a .cat domain cost? How to buy a .cat domain
    • How much does a .co.uk domain cost? How to buy a .co.uk domain name
    • How much does a .com domain cost? How to buy a .com domain name
    • How much does a .eco domain cost? How to buy a .eco domain
    • How much does a .health domain cost? How to buy a .health domain
    • How much does a .jobs domain cost? How to buy a .jobs domain
    • How much does a .lotto domain cost? How to buy a .lotto domain
    • How much does a .markets domain cost? How to buy a .markets domain
    • How much does a .net domain cost? How to buy a .net domain
    • How much does a .org domain cost? How to buy a .org domain
    • How much does a .storage domain cost? How to buy a .storage domain
    • How much does a .swiss domain cost? How to buy a .swiss domain
    • How much does a .travel domain cost? How to buy a .travel domain
    • How much does a .uk domain cost? How to buy a .uk domain
    • How much does a .website domain cost? How to buy a .website domain
    • How much does a .xyz domain cost? How to buy a .xyz domain
  • Nominet Data Quality Policy
  • ICANN Verification – Is this real or fake?
  • Understanding the ICANN Verification Process
  • Why have my domain names not automatically renewed?
  • Can I cancel the order of my domain name?
  • EPP Status Codes
  • How can I use the .uk WHOIS opt-out option?
  • How to pay an outstanding invoice
• Hosting
  • Accessing the control panel
    • Inviting a user/developer
  • Accessing billing / support
  • Service Notices/Status
  • Moving to purely.website
    • Information we need for a smooth move migration
    • Moving from cp.pipeten.co.uk
    • Moving from a different hosting provider
    • Backing up and restoring a WordPress site with Updraft
    • Importing a cPanel backup
    • Importing a Plesk Backup
    • Using IMAP Sync to migrate mailboxes
  • General
    • Home directory
    • Robots.txt files
    • Adding a Domain/Application
    • Using FTP
    • SSH/SFTP
    • Enabling Gzip
    • Find a website uuid
    • Steps to replicate
    • Using Power Toys host editor – Windows
    • How to add an additional domain
    • Disabling Chrome Cache using DevTools
    • How to Install your own PhpMyAdmin
    • Changing File Permissions using FileZilla
    • Good practices for 404 pages
    • What is the difference between a relative and absolute URLs?
    • Adding a friendly name to your hosting packages
    • Closing your account
    • Brotli Compression – How to enable it for your website
    • Staging
    • Slack Notifications
    • IP access manager
    • How to add a subdomain
    • How to add a domain alias
    • Connecting to Cloudflare
    • Setting the document root
    • Changing passwords
    • Redirects
    • How to Clone a website
    • Switching accounts
    • How to clean up your account
    • Cron jobs
    • Backups and restores
    • Preview URL
    • Website only hosting
    • Disabling ModSecurity
    • Pointing your domain to Adobe Portfolio
    • Account renewals
    • Removing a Domain Name
  • PHP
    • Enabling the Apcu PHP extension
    • PHP/errors
    • How to restart the PHP container
    • Automatically update the copyright year
    • Create a phpinfo page
    • Changing PHP versions
    • Enabling the Xmlrpc PHP extension
    • PHP/ionCube
    • Enabling the PdoDblib PHP extension
    • Enabling the OAuth PHP extension
  • Email
    • How to add a mailbox
    • How to setup an email forwarder
    • Accessing Webmail
    • Maximum email attachment size
    • External Email Records
    • Setting up your email client
    • How to create a DMARC record
    • How to enable DKIM on your domain
    • Email only hosting
    • Why is my mail going to spam?
    • Email headers
    • Spam Settings
    • Autoresponders
    • iPhone setup
    • How to increase your mailbox quota
    • Pop vs IMAP – A comparison
    • How to remove a mailbox
  • DNS
    • Configuring DNS in cp.purely.website
      • CNAME records
      • MX Records
      • TXT Records
      • A Records
    • Using a Host file to test your website without changing the DNS
    • Migrating your DNS
    • How do I debug my DNS/network issues?
    • Using a Custom Domain with GitHub Pages
  • SSL
    • Free SSL – How it works
    • Installing your own SSL certificate
    • Installing a free mail. Let’s Encrypt SSL certificate
    • Forcing HTTPS on your domain
  • Database
    • Remote access to MySQL
    • Create MySQL database & user
    • Missing databases in PhpMyAdmin
  • WordPress
    • WP-CLI
    • Checking Updraft settings and setting remote storage
    • How to use Redis with WordPress
    • Maintenance mode
    • Auto Updating
    • How to fix WordPress 404 Errors
    • Enable WP Debugging
    • How to add WordPress users
    • Installing and managing WordPress plugins
  • Resellers
    • Platform setup
    • Branding
    • Packages
• DNS
  • Create DNS Zone
  • Premade DNS record sets
  • How to apply the URL Forward Record set.
  • Adding A Records to your DNS
  • Adding AAAA Records
  • Adding CNAME Records
  • Adding MX Records
  • Adding NS Records
  • Adding SPF Records
  • Adding SRV Records
  • Adding TXT Records
  • Setting up your domain with Shopify
  • Connecting your domain to WIX
  • Pointing your domain to Squarespace
  • Adding Google Apps MX Records
  • .IT nameserver regulations
  • Bulk DNS management
  • Migrating your DNS
    • Exporting your DNS records
  • DNSSEC
  • Google Search Console – How to verify domain ownership using TXT records
  • How to Connect Your Domain to Google Sites
• Additional Services
  • Ox App Suite
  • Marketgoo SEO
  • SpamExperts Email Security
  • Web Hosting
• Policies
  • Terms of Service
  • Domain Registration Agreement